Shipping Policy

Last Updated: July 27, 2026

Thank you for shopping with PlainDaily. We are committed to delivering your order as quickly and efficiently as possible.

Where We Ship

We currently ship to the countries and regions listed during checkout.

If your country is unavailable, please contact us before placing your order to confirm whether delivery is possible.

Free Shipping

We offer free standard shipping on all eligible orders unless otherwise stated at checkout.

Any applicable shipping charges will always be clearly displayed before you complete your purchase.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Once your order has been processed, you will receive a shipping confirmation email containing your tracking information, where available.

Estimated Delivery Times

Estimated delivery times vary depending on your location.

Typical delivery estimates are:

• Czech Republic: 2–5 business days
• European Union: 5–10 business days
• International: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Unexpected delays may occur due to customs clearance, weather conditions, carrier disruptions, public holidays, or other circumstances beyond our control.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email where tracking is available.

Please allow up to 48 hours for tracking information to become active.

Shipping Protection

Where available, customers may choose optional Shipping Protection during checkout.

Shipping Protection may provide coverage for eligible packages that are lost, stolen, or damaged during transit, subject to the applicable terms and conditions.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, and other government charges may apply depending on your country's regulations.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Incorrect Shipping Information

Please carefully review your shipping address before placing your order.

We are unable to guarantee changes once an order has entered processing or has been shipped.

We are not responsible for delays or delivery failures resulting from incorrect or incomplete address information provided by the customer.

Lost, Stolen or Damaged Packages

If your package arrives damaged, appears to be lost, or has been marked as delivered but cannot be located, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in finding an appropriate resolution.

Delivery Delays

Although we strive to deliver all orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:

• Carrier delays
• Customs inspections
• Severe weather
• Public holidays
• Transportation disruptions
• High order volumes

We appreciate your patience and understanding in such situations.

Returns

For information regarding returns, exchanges, and refunds, please refer to our Refund Policy.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Business Name:
PlainDaily

Operated by:
Lubomír Štěpančík

Company Registration Number (IČO):
17599741

Email:
info@plaindaily.com

Business Address:
Lubomír Štěpančík
Rokytnice 123
763 21
Czech Republic

Phone:
Not available (contact us by email)